AI supportthat actuallygets it.

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Sophia Lee
Active
Hello! I would like to track my order.
3:25 PM
Of course. Can you confirm your email or order number?
3:25 PM
sophia@example.com
3:25 PM
🇺🇸
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Everything you need to scale support with AI.

From AI-powered replies to operator handoff, knowledge automation, and analytics, Zing brings it all together in one powerful platform.

AI agents that understand

Trained on your content. Answers in any language. Knows when to escalate.

Seamless handoff to humans

AI detects intent and transfers with full context. No repeating for customers.

Knowledge base automation

Sync docs, help centers, and policies. Keep answers accurate and up to date.

Insights that drive performance

Track response times, resolutions, CSAT, and team performance in real time.

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Overview

Conversations
2,842
+18.2%
AI Resolution Rate
68%
+12.4%
Avg. Response Time
1m 32s
-8.6%
CSAT Score
4.8 / 5
+6.3%
May 12May 13May 14May 15May 16May 17May 18

Top Languages

English62%
Japanese18%
Spanish11%
Portuguese5%
Other4%

Operator Handoffs

128
-6.4%

Handoff Rate

32%
+4.1%

Website widget that converts

A beautiful, fast, customizable chat widget that matches your brand and helps customers get answers instantly.

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Built for teams and scale

Multi-tenant workspaces, roles, permissions, and branding. Perfect for agencies, SaaS platforms, and support teams.

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Trusted and secure

Enterprise-grade security, scoped access, and reliable infrastructure you can count on.

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